Frequently asked questions Clear answers, before you begin.
The questions we hear most often, answered plainly. Don’t see yours? Send us a message.
The service
What is personalized matchmaking?
It’s a service in which a real person, your matchmaker, does the searching for you. Your matchmaker gets to know you in a consultation, understands what you’re looking for, and introduces you only to compatible women the agency already knows and has verified. You don’t have to scroll through profiles or message strangers: every introduction is designed for you.
How is it different from a dating site or app?
On an app, you’re on your own: you choose from hundreds of photos without knowing who’s on the other side. Here, we know and have verified every woman, intentions are stated up front, and a matchmaker arranges the video call and the meeting for the two of you. Less wasted time, more real dates.
How do you decide which woman is right for me?
We start from the video consultation and the questionnaire: values, lifestyle, plans, personality. We compare this information with what we know about the women in our agency and suggest only the profiles where we see real compatibility, explaining why.
Do you select women based only on my criteria?
Your criteria are the starting point, but not the only one. Experience shows that sometimes the right person doesn’t match the list. That’s why we may also suggest a woman who is different from what you had in mind, and we always explain why. You decide whom to meet.
The process
How many matches will you suggest?
It depends on the plan: from one match selected by your matchmaker with the 30-day plan to as many as 15 with the All-inclusive plan, in addition to the profiles you choose yourself on the site. You’ll find all the details on the Plans & pricing page.
How long does it take to meet someone?
After the video consultation, we begin the selection right away. Timing depends on your criteria and on both people’s availability, which is why our plans run from 30 days to 12 months. Your matchmaker keeps you updated at every step.
What happens if a woman I like isn’t interested?
It can happen, and we’ll tell you honestly. We gather her feedback, go over it with you, and continue the selection with other matches, within the limits of your plan.
Do you guarantee that I’ll find a partner?
No reputable agency can guarantee love: the choice to begin or continue a relationship belongs to the two of you alone. What we do guarantee is the integrity of every introduction, verified profiles, and constant personal commitment. And with the All-inclusive plan, if a promising relationship hasn’t begun within 12 months, we keep working with you free of charge for another 6 months.
The women
What kind of women are in your database?
Independent adult women with jobs and lives of their own, who turn to an agency because they’re looking for a lasting relationship. We get to know each of them in a video interview and verify her identity and intentions.
What nationalities are the women?
Our database is international: women from Italy, Ukraine, other European countries, and the rest of the world. Many speak several languages. For each one, we tell you where she lives and whether she’s willing to relocate.
Which countries do the women live in?
In Italy, Ukraine, other European countries, and beyond. Whenever possible, we start with the women who live closest to you, because meeting is easier. If the right person lives farther away, we help you arrange the meeting.
Are the profiles real? How do you verify them?
Yes. Every woman completes a video interview with us, and we may ask her for an ID to confirm her identity and age. Anyone who gives false information, uses photos that aren’t hers, or asks for money is removed from the agency.
Pricing & payments
How much does the service cost?
Plans range from €450 to €5,000, depending on duration, number of matches, and level of support. All prices are published on the Plans & pricing page: what you see is what you pay.
Why does the video consultation require a deposit?
To give you a dedicated advisor and the time you deserve, we ask for a deposit of €80, which is credited in full toward the plan you choose. It’s also a way to work only with people who are truly motivated, which protects the women we introduce.
Can I change my mind after purchasing?
Yes. You have 14 days from payment to withdraw, as the law provides for distance contracts. If in the meantime, at your request, you have already used part of the service, that part remains payable. You’ll find all the details in the Terms and conditions.
Privacy & safety
Will my data and my search stay confidential?
Yes. We don’t publish clients’ profiles: we present your information only to the selected women and only with your consent. We process data in compliance with the GDPR, as explained in our privacy policy.
Have another question?
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